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Electric Service
Welcome to Concord Light

Concord residents sheltered from winter 2015 electric rate increases compared to region. Learn more…

Your utility
Concord Light is a community-owned electric utility, founded for and by the citizens of Concord in 1898. When creating this municipal utility, the idea was that local control would mean better utility service and lower rates.

For 116 years, we have provided reliable and reasonably-priced service in a responsive and thoughtful manner.

The Town Manager appoints a five-member advisory Light Board made up of citizens. The Board meets monthly to discuss topics such as rates, power supply and renewable energy options; and the Board encourages customers to attend.

Concord Light operates as a completely self-sustaining, non-profit, Enterprise Fund within the Town government. No property tax money is required or used to operate the Light Plant. All operating expenses, capital investments, and debt service are paid from electric revenues.

In addition, the Light Plant contributes to the Town via a Payment-in-Lieu-of Taxes (PILOT). This is the equal amount of property taxes that would be paid by an equivalent, but non-municipal, electric utility. For 2014, Concord Light made a payment-in-lieu-of taxes of $458,650; for 2013, the payment was $447,800; and in 2012, we made a payment of $385,000.

Customer service

As part of our primary mission, Concord Light aims to provide you with an excellent customer service experience — whether you are working with our line crew, our engineers, or our customer service representatives.

Our customer service representatives are available to help you during our regular business hours on Monday through Friday, from 8:00AM - 4:30PM.

Telephone: 978.318-3101         Fax: 978.318.3105               Email: Customer Service

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