In the Community
Concord Light is proud to be a part of the Concord community. Since 1898, we have provided reliable service and quick response to outages. THANK YOU to all our customers!
Plans are underway to upgrade Substation 219, located in the Forest Ridge Road area in West Concord, in order to keep up with area demand for electricity. The project will increase the substation's existing capacity by about 10% to 60 megawatts with the ability to expand up to 75 megawatts. Construction began this fall when electric demand is lowest.
Two individual $1 million transformers that weigh approximately 60 tons empty and 110 tons fully assembled were transported by rail from Washington, Missouri to Concord and then offloaded to a truck to reach Forest Ridge Road. Both transformers will be online by the end of November 2013 with modifications to be performed during the winter.
As a municipal utility, Concord Light is exempt from paying taxes to the town; however, we do make a payment to the town each year called a PILOT (payment in-lieu of taxes) based on the amount equal to what NSTAR would pay in property taxes were they serving Concord.. Concord Light will make an in-lieu-of-tax payment of $447,800 to the town in 2013. In 2012, Concord Light made an in-lieu-of-tax payment of $385,000; the payment to the town was $380,000 in 2011.
Good Neighbor Energy Fund
With electric bill inserts and newsletter stories, Concord Light encourages people to donate directly to the Salvation Army's Good Neighbor Energy Fund. The fund is available to eligible Massachusetts residents who need assistance to pay their electric bill because of temporary financial difficulties and are not eligible for state or federal energy assistance.
Hugh Cargill Trust
Concord Light contributes funds annually to the Hugh Cargill Trust which helps eligible Town residents with emergency assistance to pay their electric bills.
Residential Rate Assistance
Concord Light began our Residential Rate Assistance program in 2006 to help Concord residents in financial need. Eligible customers are able to lower their bills by as much as 50%. As of February 2013, there were 139 Concord households enrolled in this program.
Minuteman ARC partnership
Concord Light has partnered with the clients from Minuteman ARC for 24 years. Minuteman ARC assists us with stuffing envelopes and mailing both electric and water bills. They share our offices and are an integral part of our operation.
Concord Light Open House
Concord Light hosts an Open House to celebrate Public Power Week in early October. Public Power Week is an annual event planned to highlight the power of local service and observed by utilities that supply electricity on a not-for-profit basis to more than 43 million U.S. residents and businesses. Our last event was well attended and included displays on energy efficient lighting, solar energy, demonstrations on weatherstripping and identifying heat leaks, and learning about how electricity is delivered to the home.
Each fall, Concord Light buys lunch and our volunteers serve the meal to approximately 95 senior citizens during the Council on Aging "Wednesday Senior Lunch" program held at the Harvey Wheeler Community Center. In 2013, we provided lunch and a festive cake for our senior friends on Wednesday, October 30th. It's hard to say who enjoys this event more – the seniors or Concord Light staff!
Annual holiday tree lighting
Concord Light line crew decorates trees outdoors for the holidays using thousands of energy efficient LED lights in the West Concord business district and at the Town House.
Energy conservation services
Concord Light offers our residential customers energy savings advice and no-charge energy audits; we provide discounts on full-scale audits for our commercial customers. We also offer the following rebate programs:
Energy and electrical safety education
Concord Light staff conduct presentations for the third grade students at the Willard, Alcott, and Thoreau schools. The program teaches students about energy efficiency and electrical safety, and includes demonstrations and other hands-on activities for the students.
Newsletters for our residential and business customers
Concord Light publishes the bi-monthly Concord News newsletter for our residential customers. Concord News contains helpful energy conservation ideas for homeowners, ways to save money with off-peak rates, updates on current events, community news, and financial information. The newsletter is printed on recycled paper using 100% post-consumer fiber. The paper is manufactured using biogas enery and is certified EcoLogo, processed chlorine free, and FSC recycled.
Business News is Concord Light's quarterly newsletter for our business customers. Concord Light also has an e-newsletter for its business customers. The e-newsletter is a streamlined and environmentally-friendly alternative to the paper version.