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Concord, MA Public Access TV

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Concord Light Broadband
High Speed Internet Services
Contact TypeContact Information
Customer Service:
Address:
Concord Light
1175 Elm St.
Concord, MA 01742
Phone:
978-318-3101
Fax:
978-318-3105
Hours:
Monday through Friday
8:00 AM - 4:30 PM
Photo
 
Additional Information
Link to PageLink to PageLink to Page
Telecommunications Contacts
Name
Title
Telephone
Telecommunications Coordinator
978-318-3106
Telecommunication Network Technician
978-318-3119
Concord Light Broadband Is Coming Soon!

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Availability
Concord Light is working on the final steps to launch the High Speed Internet Service for the community, and the target timing for general availability is early 2014.
We will provide more timely updates to our web pages and via email to those who have signed up for email updates.

The response to our Broadband Internet offering has been tremendous, and we are expecting high demand for our service. As a result, we need to make additional preparations to meet this demand.

We expect to outsource some of the installation work and are in the process of getting bids from qualified vendors to assist us.

We are making good progress on the rest of the preparations. We are testing each of our billing and automated customer intake processes. Then, we will stress test the entire system from A to Z so the final launch won't be long now.

At that time, residents and businesses in the Town of Concord will be able to order service by contacting Concord Light through the Customer Service Department.

Concord Light is committed to providing high-quality Internet service in Concord at competitive prices.


What differentiates Concord Light Broadband?

No other provider currently operating in Concord has a 100% fiber optic solution. This solution is technically superior in terms of speed and reliability. Concord Light will offer internet service in a manner consistent with the values and approach is used to deliver electricity to Concord.

Broadband from Concord Light will be reliable, affordable and priced so as to provide a modest sustainable rate of return which adequately maintains the capital plant and protects Concord’s community interests.  Concord Light believes that this combination of technology and commitment will be attractive to many customers. Click here for Frequently Asked Questions.

Sign up here to receive our latest updates and other important news about Concord Light Broadband.

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Residential Prices      

Residential Service Level
Download Speed Mbps
Upload Speed Mbps
Prices
Entry
10
5
$49.95
Basic
25
10
$64.95
Hi-Speed
50
25
$74.95
Ultra
100
50
$89.95

Business Prices
Business service pricing starting at $74.95. Contact Concord Light to discuss your Internet requirements to determine the specific service levels needed.

Additional Services and Fees

Fees
Prices
Static IP address each per month
$2.50
Installation fee
$150.00
Early termination fee
$240.00

Terms & Conditions
  • A 2-year agreement is required.
  • Price applies to base monthly service only; excludes optional services and installation charges.
  • The installation fee of $150 applies to one installation of Concord Light’s broadband equipment.  Additional costs will apply if you request Concord Light to relocate this equipment.
  • Early termination fee is $240 in the first 2 years, prorated $10/month after month 2.
  • Hosting of commercial web and email servers on residential service is strictly prohibited.
  • Electronic equipment is and shall remain property of the Town of Concord.  
  • Failure to return equipment upon termination of services or damaged equipment shall result in a $400.00 fee.

 
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